Designed, built, cleaned, refurbished and sold various types of computers. Managed their WordPress website and online computer configurator. Occasionally sent on service calls for some basic IT work.
Entered all sales into the cash register/point-of-sale system while ensuring purchases were accurately recorded. Completed all cleaning, stocking and organizing tasks in the assigned sales area. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Performed basic Data Entry roles taking SKUs from the retail database and added them to the website catalogue.
Demonstrated confident, professional and exceptional customer service skills all while leveraging several levels of technology and problem-solving skills to resolve technical, billing and other often dissimilar customer situations. Worked extensively with UNIX telnets, Microsoft Office (Outlook, Excel, Word) and occasionally analyzed Debian Linux logs and back-end SQL entries. Managed customers' expectations of support and technology functionality in order to provide positive user experience.
Worked under industry leading System Administrators to deploy new hardware, backup files for clients, gather necessary hardware information, set up high-end hardware for virtualization purposes, refurbish old hardware and helped implement network designs.
AIM is a PHP-based Information Management web application that I'm developing with some fellow classmates using a custom framework built with an object-oriented paradigm and advanced server side security. PHP, MariaDB, HTML5, CSS3, jQuery, CentOS
Cyanima, later named Wintr, was an image-hosting site I built by hand simply to build my programming skills. This project went through various iterations over the years and I owe a lot of my programming skills to those builds. PHP, MariaDB, HTML5, CSS3, jQuery
Shockline Hosting was a Minecraft hosting company I co-founded with a good friend of mine. Here we built our own 2U machines, installed CentOS and co-located them throughout the states. WHMCS, Multicraft, Bungeecord, SpigotMC, Java, JSON, PHP, MySQL, CentOS